Return & Exchanges
Shipment and Times of Delivery Policies:
Returns may be made up to 14 days from the date of purchase, by mailing to:
28 Brandywine Drive
It is important that the returned merchandise and its packaging arrive undamaged. Otherwise, we will not be able to refund the order.
After sending the merchandise, please inform our customer service department that it is on the way, by sending an email with the order number and your mobile phone number to
Your refund will be made through your credit card, in the amount of the cost of the merchandise, less the cost of the original freight.
Did you receive a defective product?
At Edushape, we do our very best to ensure that every product is inspected before leaving the factory. However, mishaps occur occasionally and, if you have received a defective product, send a picture or clip
You will receive an answer within one business day.